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5 Commits

Author SHA1 Message Date
houseme
d1cee8868e feat: add order setter relation 2023-09-22 18:08:40 +08:00
houseme
aa1afc5a35 improve code 2023-09-22 17:28:17 +08:00
markwang
9e810be88a feat:企业微信-微信客服-知识库 (#715)
* feat:企业微信-微信客服=知识库

* fix:golangci-lint

* fix:移除非必要的err判断

---------

Co-authored-by: markwang <www.wang61@qq.com>
2023-09-04 20:15:13 +08:00
markwang
06719f77b7 feat:企业微信-微信客服-统计管理 (#707)
Co-authored-by: markwang <www.wang61@qq.com>
2023-08-31 14:36:22 +08:00
markwang
b70ecd93a7 feat:企业微信-消息推送新增接口 (#705)
Co-authored-by: markwang <www.wang61@qq.com>
2023-08-31 14:34:13 +08:00
7 changed files with 605 additions and 24 deletions

View File

@@ -15,6 +15,8 @@ const (
checkEncryptedDataURL = "https://api.weixin.qq.com/wxa/business/checkencryptedmsg?access_token=%s" checkEncryptedDataURL = "https://api.weixin.qq.com/wxa/business/checkencryptedmsg?access_token=%s"
getPhoneNumber = "https://api.weixin.qq.com/wxa/business/getuserphonenumber?access_token=%s" getPhoneNumber = "https://api.weixin.qq.com/wxa/business/getuserphonenumber?access_token=%s"
checkSessionURL = "https://api.weixin.qq.com/wxa/checksession?access_token=%s&openid=%s&signature=%s&sig_method=hmac_sha256"
) )
// Auth 登录/用户信息 // Auth 登录/用户信息
@@ -33,7 +35,7 @@ type ResCode2Session struct {
OpenID string `json:"openid"` // 用户唯一标识 OpenID string `json:"openid"` // 用户唯一标识
SessionKey string `json:"session_key"` // 会话密钥 SessionKey string `json:"session_key"` // 会话密钥
UnionID string `json:"unionid"` // 用户在开放平台的唯一标识符在满足UnionID下发条件的情况下会返回 UnionID string `json:"unionid"` // 用户在开放平台的唯一标识符,在满足 UnionID 下发条件的情况下会返回
} }
// RspCheckEncryptedData . // RspCheckEncryptedData .
@@ -70,12 +72,12 @@ func (auth *Auth) GetPaidUnionID() {
// TODO // TODO
} }
// CheckEncryptedData .检查加密信息是否由微信生成(当前只支持手机号加密数据),只能检测最近3天生成的加密数据 // CheckEncryptedData .检查加密信息是否由微信生成(当前只支持手机号加密数据),只能检测最近 3 天生成的加密数据
func (auth *Auth) CheckEncryptedData(encryptedMsgHash string) (result RspCheckEncryptedData, err error) { func (auth *Auth) CheckEncryptedData(encryptedMsgHash string) (result RspCheckEncryptedData, err error) {
return auth.CheckEncryptedDataContext(context2.Background(), encryptedMsgHash) return auth.CheckEncryptedDataContext(context2.Background(), encryptedMsgHash)
} }
// CheckEncryptedDataContext .检查加密信息是否由微信生成(当前只支持手机号加密数据),只能检测最近3天生成的加密数据 // CheckEncryptedDataContext .检查加密信息是否由微信生成(当前只支持手机号加密数据),只能检测最近 3 天生成的加密数据
func (auth *Auth) CheckEncryptedDataContext(ctx context2.Context, encryptedMsgHash string) (result RspCheckEncryptedData, err error) { func (auth *Auth) CheckEncryptedDataContext(ctx context2.Context, encryptedMsgHash string) (result RspCheckEncryptedData, err error) {
var response []byte var response []byte
var ( var (
@@ -85,7 +87,7 @@ func (auth *Auth) CheckEncryptedDataContext(ctx context2.Context, encryptedMsgHa
return return
} }
// 由于GetPhoneNumberContext需要传入JSON所以HTTPPostContext入参改为[]byte // 由于 GetPhoneNumberContext 需要传入 JSON所以 HTTPPostContext 入参改为 []byte
if response, err = util.HTTPPostContext(ctx, fmt.Sprintf(checkEncryptedDataURL, at), []byte("encrypted_msg_hash="+encryptedMsgHash), nil); err != nil { if response, err = util.HTTPPostContext(ctx, fmt.Sprintf(checkEncryptedDataURL, at), []byte("encrypted_msg_hash="+encryptedMsgHash), nil); err != nil {
return return
} }
@@ -113,38 +115,62 @@ type PhoneInfo struct {
} `json:"watermark"` // 数据水印 } `json:"watermark"` // 数据水印
} }
// GetPhoneNumberContext 小程序通过code获取用户手机号 // GetPhoneNumberContext 小程序通过 code 获取用户手机号
func (auth *Auth) GetPhoneNumberContext(ctx context2.Context, code string) (*GetPhoneNumberResponse, error) { func (auth *Auth) GetPhoneNumberContext(ctx context2.Context, code string) (result *GetPhoneNumberResponse, err error) {
var response []byte var accessToken string
var ( if accessToken, err = auth.GetAccessToken(); err != nil {
at string
err error
)
if at, err = auth.GetAccessToken(); err != nil {
return nil, err return nil, err
} }
body := map[string]interface{}{
"code": code,
}
bodyBytes, err := json.Marshal(body) bodyBytes, err := json.Marshal(map[string]interface{}{
"code": code,
})
if err != nil { if err != nil {
return nil, err return nil, err
} }
header := map[string]string{"Content-Type": "application/json;charset=utf-8"} var (
if response, err = util.HTTPPostContext(ctx, fmt.Sprintf(getPhoneNumber, at), bodyBytes, header); err != nil { header = map[string]string{"Content-Type": "application/json;charset=utf-8"}
response []byte
)
if response, err = util.HTTPPostContext(ctx, fmt.Sprintf(getPhoneNumber, accessToken), bodyBytes, header); err != nil {
return nil, err return nil, err
} }
var result GetPhoneNumberResponse err = util.DecodeWithError(response, &result, "phonenumber.getPhoneNumber")
if err = util.DecodeWithError(response, &result, "phonenumber.getPhoneNumber"); err != nil { return
return nil, err
}
return &result, nil
} }
// GetPhoneNumber 小程序通过code获取用户手机号 // GetPhoneNumber 小程序通过 code 获取用户手机号
func (auth *Auth) GetPhoneNumber(code string) (*GetPhoneNumberResponse, error) { func (auth *Auth) GetPhoneNumber(code string) (*GetPhoneNumberResponse, error) {
return auth.GetPhoneNumberContext(context2.Background(), code) return auth.GetPhoneNumberContext(context2.Background(), code)
} }
// // CheckSession 检验登录态是否过期。
// func (auth *Auth) CheckSession(sessionKey, openID string) (result *CheckSessionResponse, err error) {
// return auth.CheckSessionContext(context2.Background(), sessionKey, openID)
// }
//
// // CheckSessionContext 检验登录态是否过期。
// func (auth *Auth) CheckSessionContext(ctx context2.Context, sessionKey, openID string) (result *CheckSessionResponse, err error) {
// var accessToken string
// if accessToken, err = auth.GetAccessToken(); err != nil {
// return nil, err
// }
// var (
// response []byte
// signature string = sessionKey
// )
// if response, err = util.HTTPGetContext(ctx, fmt.Sprintf(checkSessionURL, accessToken, openID, signature)); err != nil {
// return nil, err
// }
//
// err = util.DecodeWithError(response, &result, "CheckSessionContext")
// return
// }
//
// // CheckSessionResponse 检验登录态是否过期。
// type CheckSessionResponse struct {
// util.CommonError
// }

View File

@@ -117,6 +117,24 @@ const (
// queryPublishGoods 查询批量发布道具任务状态 // queryPublishGoods 查询批量发布道具任务状态
queryPublishGoods = "/xpay/query_publish_goods" queryPublishGoods = "/xpay/query_publish_goods"
// queryBizBalance 查询商家账户里的可提现余额
queryBizBalance = "/xpay/query_biz_balance"
// queryTransferAccount 查询广告金充值账户
queryTransferAccount = "/xpay/query_transfer_account"
// queryAdverFunds 查询广告金发放记录
queryAdverFunds = "/xpay/query_adver_funds"
// createFundsBill 充值广告金
createFundsBill = "/xpay/create_funds_bill"
// bindTransferAccount 绑定广告金充值账户
bindTransferAccount = "/xpay/bind_transfer_accout"
// defaultUnifiedOrderURL default unified order url
defaultUnifiedOrderURL = "requestVirtualPayment"
) )
const ( const (

View File

@@ -145,6 +145,8 @@ type OrderItem struct {
WxOrderID string `json:"wx_order_id"` // 微信内部单号 WxOrderID string `json:"wx_order_id"` // 微信内部单号
ChannelOrderID string `json:"channel_order_id"` // 渠道订单号,为用户微信支付详情页面上的商户单号 ChannelOrderID string `json:"channel_order_id"` // 渠道订单号,为用户微信支付详情页面上的商户单号
WxPayOrderID string `json:"wxpay_order_id"` // 微信支付交易单号,为用户微信支付详情页面上的交易单号 WxPayOrderID string `json:"wxpay_order_id"` // 微信支付交易单号,为用户微信支付详情页面上的交易单号
SettTime int64 `json:"sett_time"` // 结算时间unix 秒级时间戳,结算时间的秒级时间戳,大于 0 表示结算成功
SettState uint `json:"sett_state"` // 结算状态 0-未开始结算 1-结算中 2-结算成功
} }
// QueryOrderResponse 查询创建的订单(现金单,非代币单)响应参数 // QueryOrderResponse 查询创建的订单(现金单,非代币单)响应参数

View File

@@ -479,6 +479,7 @@ func (s *VirtualPayment) requestAddress(params URLParams) (url string, err error
case queryUserBalance: case queryUserBalance:
case currencyPay: case currencyPay:
case cancelCurrencyPay: case cancelCurrencyPay:
case defaultUnifiedOrderURL:
if params.PaySign, params.Signature, err = s.PaySignature(params.Path, params.Content); err != nil { if params.PaySign, params.Signature, err = s.PaySignature(params.Path, params.Content); err != nil {
return return
} }

View File

@@ -25,6 +25,10 @@ const (
getGroupWelcomeTemplateURL = "https://qyapi.weixin.qq.com/cgi-bin/externalcontact/group_welcome_template/get?access_token=%s" getGroupWelcomeTemplateURL = "https://qyapi.weixin.qq.com/cgi-bin/externalcontact/group_welcome_template/get?access_token=%s"
// delGroupWelcomeTemplateURL 删除入群欢迎语素材 // delGroupWelcomeTemplateURL 删除入群欢迎语素材
delGroupWelcomeTemplateURL = "https://qyapi.weixin.qq.com/cgi-bin/externalcontact/group_welcome_template/del?access_token=%s" delGroupWelcomeTemplateURL = "https://qyapi.weixin.qq.com/cgi-bin/externalcontact/group_welcome_template/del?access_token=%s"
// remindGroupMsgSendURL 提醒成员群发
remindGroupMsgSendURL = "https://qyapi.weixin.qq.com/cgi-bin/externalcontact/remind_groupmsg_send?access_token=%s"
// cancelGroupMsgSendURL 停止企业群发
cancelGroupMsgSendURL = "https://qyapi.weixin.qq.com/cgi-bin/externalcontact/cancel_groupmsg_send?access_token=%s"
) )
// AddMsgTemplateRequest 创建企业群发请求 // AddMsgTemplateRequest 创建企业群发请求
@@ -422,3 +426,47 @@ func (r *Client) DelGroupWelcomeTemplate(req *DelGroupWelcomeTemplateRequest) er
} }
return nil return nil
} }
// RemindGroupMsgSendRequest 提醒成员群发请求
type RemindGroupMsgSendRequest struct {
MsgID string `json:"msgid"`
}
// RemindGroupMsgSend 提醒成员群发
// see https://developer.work.weixin.qq.com/document/path/97610
func (r *Client) RemindGroupMsgSend(req *RemindGroupMsgSendRequest) error {
var (
accessToken string
err error
)
if accessToken, err = r.GetAccessToken(); err != nil {
return err
}
var response []byte
if response, err = util.PostJSON(fmt.Sprintf(remindGroupMsgSendURL, accessToken), req); err != nil {
return err
}
return util.DecodeWithCommonError(response, "RemindGroupMsgSend")
}
// CancelGroupMsgSendRequest 停止企业群发请求
type CancelGroupMsgSendRequest struct {
MsgID string `json:"msgid"`
}
// CancelGroupMsgSend 提醒成员群发
// see https://developer.work.weixin.qq.com/document/path/97611
func (r *Client) CancelGroupMsgSend(req *CancelGroupMsgSendRequest) error {
var (
accessToken string
err error
)
if accessToken, err = r.GetAccessToken(); err != nil {
return err
}
var response []byte
if response, err = util.PostJSON(fmt.Sprintf(cancelGroupMsgSendURL, accessToken), req); err != nil {
return err
}
return util.DecodeWithCommonError(response, "CancelGroupMsgSend")
}

359
work/kf/knowledge.go Normal file
View File

@@ -0,0 +1,359 @@
package kf
import (
"fmt"
"github.com/silenceper/wechat/v2/util"
)
const (
// addKnowledgeGroupURL 知识库分组添加
addKnowledgeGroupURL = "https://qyapi.weixin.qq.com/cgi-bin/kf/knowledge/add_group?access_token=%s"
// delKnowledgeGroupURL 知识库分组删除
delKnowledgeGroupURL = "https://qyapi.weixin.qq.com/cgi-bin/kf/knowledge/del_group?access_token=%s"
// modKnowledgeGroupURL 知识库分组修改
modKnowledgeGroupURL = "https://qyapi.weixin.qq.com/cgi-bin/kf/knowledge/mod_group?access_token=%s"
// listKnowledgeGroupURL 知识库分组列表
listKnowledgeGroupURL = "https://qyapi.weixin.qq.com/cgi-bin/kf/knowledge/list_group?access_token=%s"
// addKnowledgeIntentURL 知识库问答添加
addKnowledgeIntentURL = "https://qyapi.weixin.qq.com/cgi-bin/kf/knowledge/add_intent?access_token=%s"
// delKnowledgeIntentURL 知识库问答删除
delKnowledgeIntentURL = "https://qyapi.weixin.qq.com/cgi-bin/kf/knowledge/del_intent?access_token=%s"
// modKnowledgeIntentURL 知识库问答修改
modKnowledgeIntentURL = "https://qyapi.weixin.qq.com/cgi-bin/kf/knowledge/mod_intent?access_token=%s"
// listKnowledgeIntentURL 知识库问答列表
listKnowledgeIntentURL = "https://qyapi.weixin.qq.com/cgi-bin/kf/knowledge/list_intent?access_token=%s"
)
// AddKnowledgeGroupRequest 知识库分组添加请求
type AddKnowledgeGroupRequest struct {
Name string `json:"name"`
}
// AddKnowledgeGroupResponse 知识库分组添加响应
type AddKnowledgeGroupResponse struct {
util.CommonError
GroupID string `json:"group_id"`
}
// AddKnowledgeGroup 知识库分组添加
// see https://developer.work.weixin.qq.com/document/path/95971#%E6%B7%BB%E5%8A%A0%E5%88%86%E7%BB%84
func (r *Client) AddKnowledgeGroup(req *AddKnowledgeGroupRequest) (*AddKnowledgeGroupResponse, error) {
var (
accessToken string
err error
)
if accessToken, err = r.ctx.GetAccessToken(); err != nil {
return nil, err
}
var response []byte
if response, err = util.PostJSON(fmt.Sprintf(addKnowledgeGroupURL, accessToken), req); err != nil {
return nil, err
}
result := &AddKnowledgeGroupResponse{}
err = util.DecodeWithError(response, result, "AddKnowledgeGroup")
return result, err
}
// DelKnowledgeGroupRequest 知识库分组删除请求
type DelKnowledgeGroupRequest struct {
GroupID string `json:"group_id"`
}
// DelKnowledgeGroup 知识库分组删除
// see https://developer.work.weixin.qq.com/document/path/95971#%E5%88%A0%E9%99%A4%E5%88%86%E7%BB%84
func (r *Client) DelKnowledgeGroup(req *DelKnowledgeGroupRequest) error {
var (
accessToken string
err error
)
if accessToken, err = r.ctx.GetAccessToken(); err != nil {
return err
}
var response []byte
if response, err = util.PostJSON(fmt.Sprintf(delKnowledgeGroupURL, accessToken), req); err != nil {
return err
}
return util.DecodeWithCommonError(response, "DelKnowledgeGroup")
}
// ModKnowledgeGroupRequest 知识库分组修改请求
type ModKnowledgeGroupRequest struct {
GroupID string `json:"group_id"`
Name string `json:"name"`
}
// ModKnowledgeGroup 知识库分组修改
// see https://developer.work.weixin.qq.com/document/path/95971#%E4%BF%AE%E6%94%B9%E5%88%86%E7%BB%84
func (r *Client) ModKnowledgeGroup(req *ModKnowledgeGroupRequest) error {
var (
accessToken string
err error
)
if accessToken, err = r.ctx.GetAccessToken(); err != nil {
return err
}
var response []byte
if response, err = util.PostJSON(fmt.Sprintf(modKnowledgeGroupURL, accessToken), req); err != nil {
return err
}
return util.DecodeWithCommonError(response, "ModKnowledgeGroup")
}
// ListKnowledgeGroupRequest 知识库分组列表请求
type ListKnowledgeGroupRequest struct {
Cursor string `json:"cursor"`
Limit int `json:"limit"`
GroupID string `json:"group_id"`
}
// ListKnowledgeGroupResponse 知识库分组列表响应
type ListKnowledgeGroupResponse struct {
util.CommonError
NextCursor string `json:"next_cursor"`
HasMore int `json:"has_more"`
GroupList []KnowledgeGroup `json:"group_list"`
}
// KnowledgeGroup 知识库分组
type KnowledgeGroup struct {
GroupID string `json:"group_id"`
Name string `json:"name"`
IsDefault int `json:"is_default"`
}
// ListKnowledgeGroup 知识库分组列表
// see https://developer.work.weixin.qq.com/document/path/95971#%E8%8E%B7%E5%8F%96%E5%88%86%E7%BB%84%E5%88%97%E8%A1%A8
func (r *Client) ListKnowledgeGroup(req *ListKnowledgeGroupRequest) (*ListKnowledgeGroupResponse, error) {
var (
accessToken string
err error
)
if accessToken, err = r.ctx.GetAccessToken(); err != nil {
return nil, err
}
var response []byte
if response, err = util.PostJSON(fmt.Sprintf(listKnowledgeGroupURL, accessToken), req); err != nil {
return nil, err
}
result := &ListKnowledgeGroupResponse{}
err = util.DecodeWithError(response, result, "ListKnowledgeGroup")
return result, err
}
// AddKnowledgeIntentRequest 知识库问答添加请求
type AddKnowledgeIntentRequest struct {
GroupID string `json:"group_id"`
Question IntentQuestion `json:"question"`
SimilarQuestions IntentSimilarQuestions `json:"similar_questions"`
Answers []IntentAnswerReq `json:"answers"`
}
// IntentQuestion 主问题
type IntentQuestion struct {
Text IntentQuestionText `json:"text"`
}
// IntentQuestionText 问题文本
type IntentQuestionText struct {
Content string `json:"content"`
}
// IntentSimilarQuestions 相似问题
type IntentSimilarQuestions struct {
Items []IntentQuestion `json:"items"`
}
// IntentAnswerReq 回答请求
type IntentAnswerReq struct {
Text IntentAnswerText `json:"text"`
Attachments []IntentAnswerAttachmentReq `json:"attachments"`
}
// IntentAnswerText 回答文本
type IntentAnswerText struct {
Content string `json:"content"`
}
// IntentAnswerAttachmentReq 回答附件请求
type IntentAnswerAttachmentReq struct {
MsgType string `json:"msgtype"`
Image IntentAnswerAttachmentImgReq `json:"image,omitempty"`
Video IntentAnswerAttachmentVideoReq `json:"video,omitempty"`
Link IntentAnswerAttachmentLink `json:"link,omitempty"`
MiniProgram IntentAnswerAttachmentMiniProgramReq `json:"miniprogram,omitempty"`
}
// IntentAnswerAttachmentImgReq 图片类型回答附件请求
type IntentAnswerAttachmentImgReq struct {
MediaID string `json:"media_id"`
}
// IntentAnswerAttachmentVideoReq 视频类型回答附件请求
type IntentAnswerAttachmentVideoReq struct {
MediaID string `json:"media_id"`
}
// IntentAnswerAttachmentLink 链接类型回答附件
type IntentAnswerAttachmentLink struct {
Title string `json:"title"`
PicURL string `json:"picurl"`
Desc string `json:"desc"`
URL string `json:"url"`
}
// IntentAnswerAttachmentMiniProgramReq 小程序类型回答附件请求
type IntentAnswerAttachmentMiniProgramReq struct {
Title string `json:"title"`
ThumbMediaID string `json:"thumb_media_id"`
AppID string `json:"appid"`
PagePath string `json:"pagepath"`
}
// AddKnowledgeIntentResponse 知识库问答添加响应
type AddKnowledgeIntentResponse struct {
util.CommonError
IntentID string `json:"intent_id"`
}
// AddKnowledgeIntent 知识库问答添加
// see https://developer.work.weixin.qq.com/document/path/95972#%E6%B7%BB%E5%8A%A0%E9%97%AE%E7%AD%94
func (r *Client) AddKnowledgeIntent(req *AddKnowledgeIntentRequest) (*AddKnowledgeIntentResponse, error) {
var (
accessToken string
err error
)
if accessToken, err = r.ctx.GetAccessToken(); err != nil {
return nil, err
}
var response []byte
if response, err = util.PostJSON(fmt.Sprintf(addKnowledgeIntentURL, accessToken), req); err != nil {
return nil, err
}
result := &AddKnowledgeIntentResponse{}
err = util.DecodeWithError(response, result, "AddKnowledgeIntent")
return result, err
}
// DelKnowledgeIntentRequest 知识库问答删除请求
type DelKnowledgeIntentRequest struct {
IntentID string `json:"intent_id"`
}
// DelKnowledgeIntent 知识库问答删除
// see https://developer.work.weixin.qq.com/document/path/95972#%E5%88%A0%E9%99%A4%E9%97%AE%E7%AD%94
func (r *Client) DelKnowledgeIntent(req *DelKnowledgeIntentRequest) error {
var (
accessToken string
err error
)
if accessToken, err = r.ctx.GetAccessToken(); err != nil {
return err
}
var response []byte
if response, err = util.PostJSON(fmt.Sprintf(delKnowledgeIntentURL, accessToken), req); err != nil {
return err
}
return util.DecodeWithCommonError(response, "DelKnowledgeIntent")
}
// ModKnowledgeIntentRequest 知识库问答修改请求
type ModKnowledgeIntentRequest struct {
IntentID string `json:"intent_id"`
Question IntentQuestion `json:"question"`
SimilarQuestions IntentSimilarQuestions `json:"similar_questions"`
Answers []IntentAnswerReq `json:"answers"`
}
// ModKnowledgeIntent 知识库问答修改
// see https://developer.work.weixin.qq.com/document/path/95972#%E4%BF%AE%E6%94%B9%E9%97%AE%E7%AD%94
func (r *Client) ModKnowledgeIntent(req *ModKnowledgeIntentRequest) error {
var (
accessToken string
err error
)
if accessToken, err = r.ctx.GetAccessToken(); err != nil {
return err
}
var response []byte
if response, err = util.PostJSON(fmt.Sprintf(modKnowledgeIntentURL, accessToken), req); err != nil {
return err
}
return util.DecodeWithCommonError(response, "ModKnowledgeIntent")
}
// ListKnowledgeIntentRequest 知识库问答列表请求
type ListKnowledgeIntentRequest struct {
Cursor string `json:"cursor"`
Limit int `json:"limit"`
GroupID string `json:"group_id"`
IntentID string `json:"intent_id"`
}
// ListKnowledgeIntentResponse 知识库问答列表响应
type ListKnowledgeIntentResponse struct {
util.CommonError
NextCursor string `json:"next_cursor"`
HasMore int `json:"has_more"`
IntentList []KnowledgeIntent `json:"intent_list"`
}
// KnowledgeIntent 问答摘要
type KnowledgeIntent struct {
GroupID string `json:"group_id"`
IntentID string `json:"intent_id"`
Question IntentQuestion `json:"question"`
SimilarQuestions IntentSimilarQuestions `json:"similar_questions"`
Answers []IntentAnswerRes `json:"answers"`
}
// IntentAnswerRes 回答返回
type IntentAnswerRes struct {
Text IntentAnswerText `json:"text"`
Attachments []IntentAnswerAttachmentRes `json:"attachments"`
}
// IntentAnswerAttachmentRes 回答附件返回
type IntentAnswerAttachmentRes struct {
MsgType string `json:"msgtype"`
Image IntentAnswerAttachmentImgRes `json:"image,omitempty"`
Video IntentAnswerAttachmentVideoRes `json:"video,omitempty"`
Link IntentAnswerAttachmentLink `json:"link,omitempty"`
MiniProgram IntentAnswerAttachmentMiniProgramRes `json:"miniprogram,omitempty"`
}
// IntentAnswerAttachmentImgRes 图片类型回答附件返回
type IntentAnswerAttachmentImgRes struct {
Name string `json:"name"`
}
// IntentAnswerAttachmentVideoRes 视频类型回答附件返回
type IntentAnswerAttachmentVideoRes struct {
Name string `json:"name"`
}
// IntentAnswerAttachmentMiniProgramRes 小程序类型回答附件返回
type IntentAnswerAttachmentMiniProgramRes struct {
Title string `json:"title"`
AppID string `json:"appid"`
PagePath string `json:"pagepath"`
}
// ListKnowledgeIntent 知识库问答列表
// see https://developer.work.weixin.qq.com/document/path/95972#%E8%8E%B7%E5%8F%96%E9%97%AE%E7%AD%94%E5%88%97%E8%A1%A8
func (r *Client) ListKnowledgeIntent(req *ListKnowledgeIntentRequest) (*ListKnowledgeIntentResponse, error) {
var (
accessToken string
err error
)
if accessToken, err = r.ctx.GetAccessToken(); err != nil {
return nil, err
}
var response []byte
if response, err = util.PostJSON(fmt.Sprintf(listKnowledgeIntentURL, accessToken), req); err != nil {
return nil, err
}
result := &ListKnowledgeIntentResponse{}
err = util.DecodeWithError(response, result, "ListKnowledgeIntent")
return result, err
}

127
work/kf/statistic.go Normal file
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package kf
import (
"fmt"
"github.com/silenceper/wechat/v2/util"
)
const (
// getCorpStatisticURL 获取「客户数据统计」企业汇总数据
getCorpStatisticURL = "https://qyapi.weixin.qq.com/cgi-bin/kf/get_corp_statistic?access_token=%s"
// getServicerStatisticURL 获取「客户数据统计」接待人员明细数据
getServicerStatisticURL = "https://qyapi.weixin.qq.com/cgi-bin/kf/get_servicer_statistic?access_token=%s"
)
// GetCorpStatisticRequest 获取「客户数据统计」企业汇总数据请求
type GetCorpStatisticRequest struct {
OpenKfID string `json:"open_kfid"`
StartTime int64 `json:"start_time"`
EndTime int64 `json:"end_time"`
}
// GetCorpStatisticResponse 获取「客户数据统计」企业汇总数据响应
type GetCorpStatisticResponse struct {
util.CommonError
StatisticList []CorpStatisticList `json:"statistic_list"`
}
// CorpStatisticList 企业汇总统计数据列表
type CorpStatisticList struct {
StatTime int64 `json:"stat_time"`
Statistic CorpStatistic `json:"statistic"`
}
// CorpStatistic 企业汇总统计一天的统计数据
type CorpStatistic struct {
SessionCnt int64 `json:"session_cnt"`
CustomerCnt int64 `json:"customer_cnt"`
CustomerMsgCnt int64 `json:"customer_msg_cnt"`
UpgradeServiceCustomerCnt int64 `json:"upgrade_service_customer_cnt"`
AiSessionReplyCnt int64 `json:"ai_session_reply_cnt"`
AiTransferRate float64 `json:"ai_transfer_rate"`
AiKnowledgeHitRate float64 `json:"ai_knowledge_hit_rate"`
MsgRejectedCustomerCnt int64 `json:"msg_rejected_customer_cnt"`
}
// GetCorpStatistic 获取「客户数据统计」企业汇总数据
// see https://developer.work.weixin.qq.com/document/path/95489
func (r *Client) GetCorpStatistic(req *GetCorpStatisticRequest) (*GetCorpStatisticResponse, error) {
var (
accessToken string
err error
)
if accessToken, err = r.ctx.GetAccessToken(); err != nil {
return nil, err
}
var response []byte
if response, err = util.PostJSON(fmt.Sprintf(getCorpStatisticURL, accessToken), req); err != nil {
return nil, err
}
result := &GetCorpStatisticResponse{}
if err = util.DecodeWithError(response, result, "GetCorpStatistic"); err != nil {
return nil, err
}
return result, nil
}
// GetServicerStatisticRequest 获取「客户数据统计」接待人员明细数据请求
type GetServicerStatisticRequest struct {
OpenKfID string `json:"open_kfid"`
ServicerUserID string `json:"servicer_userid"`
StartTime int64 `json:"start_time"`
EndTime int64 `json:"end_time"`
}
// GetServicerStatisticResponse 获取「客户数据统计」接待人员明细数据响应
type GetServicerStatisticResponse struct {
util.CommonError
StatisticList []ServicerStatisticList `json:"statistic_list"`
}
// ServicerStatisticList 接待人员明细统计数据列表
type ServicerStatisticList struct {
StatTime int64 `json:"stat_time"`
Statistic ServicerStatistic `json:"statistic"`
}
// ServicerStatistic 接待人员明细统计一天的统计数据
type ServicerStatistic struct {
SessionCnt int64 `json:"session_cnt"`
CustomerCnt int64 `json:"customer_cnt"`
CustomerMsgCnt int64 `json:"customer_msg_cnt"`
ReplyRate float64 `json:"reply_rate"`
FirstReplyAverageSec float64 `json:"first_reply_average_sec"`
SatisfactionInvestgateCnt int64 `json:"satisfaction_investgate_cnt"`
SatisfactionParticipationRate float64 `json:"satisfaction_participation_rate"`
SatisfiedRate float64 `json:"satisfied_rate"`
MiddlingRate float64 `json:"middling_rate"`
DissatisfiedRate float64 `json:"dissatisfied_rate"`
UpgradeServiceCustomerCnt int64 `json:"upgrade_service_customer_cnt"`
UpgradeServiceMemberInviteCnt int64 `json:"upgrade_service_member_invite_cnt"`
UpgradeServiceMemberCustomerCnt int64 `json:"upgrade_service_member_customer_cnt"`
UpgradeServiceGroupChatInviteCnt int64 `json:"upgrade_service_groupchat_invite_cnt"`
UpgradeServiceGroupChatCustomerCnt int64 `json:"upgrade_service_groupchat_customer_cnt"`
MsgRejectedCustomerCnt int64 `json:"msg_rejected_customer_cnt"`
}
// GetServicerStatistic 获取「客户数据统计」接待人员明细数据
// see https://developer.work.weixin.qq.com/document/path/95490
func (r *Client) GetServicerStatistic(req *GetServicerStatisticRequest) (*GetServicerStatisticResponse, error) {
var (
accessToken string
err error
)
if accessToken, err = r.ctx.GetAccessToken(); err != nil {
return nil, err
}
var response []byte
if response, err = util.PostJSON(fmt.Sprintf(getServicerStatisticURL, accessToken), req); err != nil {
return nil, err
}
result := &GetServicerStatisticResponse{}
if err = util.DecodeWithError(response, result, "GetServicerStatistic"); err != nil {
return nil, err
}
return result, nil
}