1
0
mirror of https://github.com/silenceper/wechat.git synced 2026-02-04 21:02:25 +08:00
Files
wechat/work/kf/servicer.go

116 lines
3.6 KiB
Go
Raw Blame History

This file contains ambiguous Unicode characters
This file contains Unicode characters that might be confused with other characters. If you think that this is intentional, you can safely ignore this warning. Use the Escape button to reveal them.
package kf
import (
"encoding/json"
"fmt"
"github.com/silenceper/wechat/v2/util"
)
const (
// 添加接待人员
receptionistAddAddr = "https://qyapi.weixin.qq.com/cgi-bin/kf/servicer/add?access_token=%s"
// 删除接待人员
receptionistDelAddr = "https://qyapi.weixin.qq.com/cgi-bin/kf/servicer/del?access_token=%s"
// 获取接待人员列表
receptionistListAddr = "https://qyapi.weixin.qq.com/cgi-bin/kf/servicer/list?access_token=%s&open_kfid=%s"
)
// ReceptionistOptions 添加接待人员请求参数
type ReceptionistOptions struct {
OpenKFID string `json:"open_kfid"` // 客服帐号ID
UserIDList []string `json:"userid_list"` // 接待人员userid列表。第三方应用填密文userid即open_userid 可填充个数1 ~ 100。超过100个需分批调用。
DepartmentIDList []int `json:"department_id_list"` // 接待人员部门id列表 可填充个数0 ~ 100。超过100个需分批调用。
}
// ReceptionistSchema 添加接待人员响应内容
type ReceptionistSchema struct {
util.CommonError
ResultList []struct {
UserID string `json:"userid"`
DepartmentID int `json:"department_id"`
util.CommonError
} `json:"result_list"`
}
// ReceptionistAdd 添加接待人员
// @see https://developer.work.weixin.qq.com/document/path/94646
func (r *Client) ReceptionistAdd(options ReceptionistOptions) (info ReceptionistSchema, err error) {
var (
accessToken string
data []byte
)
if accessToken, err = r.ctx.GetAccessToken(); err != nil {
return
}
if data, err = util.PostJSON(fmt.Sprintf(receptionistAddAddr, accessToken), options); err != nil {
return
}
if err = json.Unmarshal(data, &info); err != nil {
return
}
if info.ErrCode != 0 {
return info, NewSDKErr(info.ErrCode, info.ErrMsg)
}
return
}
// ReceptionistDel 删除接待人员
// @see https://developer.work.weixin.qq.com/document/path/94647
func (r *Client) ReceptionistDel(options ReceptionistOptions) (info ReceptionistSchema, err error) {
var (
accessToken string
data []byte
)
accessToken, err = r.ctx.GetAccessToken()
if err != nil {
return
}
data, err = util.PostJSON(fmt.Sprintf(receptionistDelAddr, accessToken), options)
if err != nil {
return
}
if err = json.Unmarshal(data, &info); err != nil {
return
}
if info.ErrCode != 0 {
return info, NewSDKErr(info.ErrCode, info.ErrMsg)
}
return
}
// ReceptionistListSchema 获取接待人员列表响应内容
type ReceptionistListSchema struct {
util.CommonError
ReceptionistList []struct {
UserID string `json:"userid"` // 接待人员的userid。第三方应用获取到的为密文userid即open_userid
Status int `json:"status"` // 接待人员的接待状态。0:接待中,1:停止接待。第三方应用需具有“管理帐号、分配会话和收发消息”权限才可获取
DepartmentID int `json:"department_id"` // 接待人员部门的id
StopType int `json:"stop_type"` // 接待人员的接待状态为「停止接待」的子类型。0:停止接待,1:暂时挂起
} `json:"servicer_list"`
}
// ReceptionistList 获取接待人员列表
// @see https://developer.work.weixin.qq.com/document/path/94645
func (r *Client) ReceptionistList(kfID string) (info ReceptionistListSchema, err error) {
var (
accessToken string
data []byte
)
accessToken, err = r.ctx.GetAccessToken()
if err != nil {
return
}
data, err = util.HTTPGet(fmt.Sprintf(receptionistListAddr, accessToken, kfID))
if err != nil {
return
}
if err = json.Unmarshal(data, &info); err != nil {
return
}
if info.ErrCode != 0 {
return info, NewSDKErr(info.ErrCode, info.ErrMsg)
}
return
}