package syncmsg import "encoding/json" // Message 同步的消息内容 type Message struct { MsgID string `json:"msgid"` // 消息ID OpenKFID string `json:"open_kfid"` // 客服帐号ID ExternalUserID string `json:"external_userid"` // 客户UserID SendTime uint64 `json:"send_time"` // 消息发送时间 Origin uint32 `json:"origin"` // 消息来源。3-客户回复的消息 4-系统推送的消 息 MsgType string `json:"msgtype"` // 消息类型 EventType string `json:"event_type"` // 事件类型 OriginData []byte `json:"origin_data"` // 原始数据内容 } // GetOriginMessage 获取原始消息 func (r Message) GetOriginMessage() (info []byte) { return r.OriginData } // GetTextMessage 获取文本消息 func (r Message) GetTextMessage() (info Text, err error) { err = json.Unmarshal(r.OriginData, &info) return info, err } // GetImageMessage 获取图片消息 func (r Message) GetImageMessage() (info Image, err error) { err = json.Unmarshal(r.OriginData, &info) return info, err } // GetVoiceMessage 获取语音消息 func (r Message) GetVoiceMessage() (info Voice, err error) { err = json.Unmarshal(r.OriginData, &info) return info, err } // GetVideoMessage 获取视频消息 func (r Message) GetVideoMessage() (info Video, err error) { err = json.Unmarshal(r.OriginData, &info) return info, err } // GetFileMessage 获取文件消息 func (r Message) GetFileMessage() (info File, err error) { err = json.Unmarshal(r.OriginData, &info) return info, err } // GetLocationMessage 获取文件消息 func (r Message) GetLocationMessage() (info Location, err error) { err = json.Unmarshal(r.OriginData, &info) return info, err } // GetLinkMessage 获取链接消息 func (r Message) GetLinkMessage() (info Link, err error) { err = json.Unmarshal(r.OriginData, &info) return info, err } // GetBusinessCardMessage 获取名片消息 func (r Message) GetBusinessCardMessage() (info BusinessCard, err error) { err = json.Unmarshal(r.OriginData, &info) return info, err } // GetMiniProgramMessage 获取小程序消息 func (r Message) GetMiniProgramMessage() (info MiniProgram, err error) { err = json.Unmarshal(r.OriginData, &info) return info, err } // GetEnterSessionEvent 用户进入会话事件 func (r Message) GetEnterSessionEvent() (info EnterSessionEvent, err error) { err = json.Unmarshal(r.OriginData, &info) info.OpenKFID = info.Event.OpenKFID info.ExternalUserID = info.Event.ExternalUserID return info, err } // GetMsgSendFailEvent 消息发送失败事件 func (r Message) GetMsgSendFailEvent() (info MsgSendFailEvent, err error) { err = json.Unmarshal(r.OriginData, &info) return info, err } // GetReceptionistStatusChangeEvent 客服人员接待状态变更事件 func (r Message) GetReceptionistStatusChangeEvent() (info ReceptionistStatusChangeEvent, err error) { err = json.Unmarshal(r.OriginData, &info) return info, err } // GetSessionStatusChangeEvent 会话状态变更事件 func (r Message) GetSessionStatusChangeEvent() (info SessionStatusChangeEvent, err error) { err = json.Unmarshal(r.OriginData, &info) info.OpenKFID = info.Event.OpenKFID info.ExternalUserID = info.Event.ExternalUserID return info, err }