diff --git a/message/ransfer_customer.go b/message/ransfer_customer.go
new file mode 100644
index 0000000..e502cc0
--- /dev/null
+++ b/message/ransfer_customer.go
@@ -0,0 +1,24 @@
+package message
+
+//TransferCustomer 转发客服消息
+type TransferCustomer struct {
+	CommonToken
+
+	TransInfo *TransInfo `xml:"TransInfo,omitempty"`
+}
+
+//TransInfo 转发到指定客服
+type TransInfo struct {
+	KfAccount string `xml:"KfAccount"`
+}
+
+//NewTransferCustomer 实例化
+func NewTransferCustomer(KfAccount string) *TransferCustomer {
+	tc := new(TransferCustomer)
+	if KfAccount != "" {
+		transInfo := new(TransInfo)
+		transInfo.KfAccount = KfAccount
+		tc.TransInfo = transInfo
+	}
+	return tc
+}